Privacy Policy

Welcome to StudyShark ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, username, and password
• Profile Information: Educational background, learning preferences, and optional profile details
• Payment Information: Billing details processed securely through Stripe (we do not store complete credit card information)
• Communications: Messages, support requests, and feedback you send to us

1.2 Automatically Collected Information

• Usage Data: Study sessions, test scores, progress metrics, and learning patterns
• Device Information: IP address, browser type, device type, and operating system
• Cookies and Similar Technologies: Session data, preferences, and analytics

2. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our educational services
• Personalize your learning experience and track your progress
• Process payments and manage subscriptions
• Send important updates about your account and our services
• Respond to your inquiries and provide customer support
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Payment Processing: Stripe for secure payment transactions
• Cloud Hosting: Vercel and AWS for secure data storage
• Email Services: For sending transactional and educational emails
• Analytics: For understanding platform usage (with consent)

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-DSS compliant providers

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Children's Privacy

Our service is intended for students of all ages. For users under 13 years old:

• We comply with COPPA (Children's Online Privacy Protection Act)
• Parental consent is required for account creation
• We collect only necessary information for educational purposes
• Parents can review, delete, or refuse further collection of their child's information

7. Contact Us